Explore Susi Air web customer-care services
If you have any general inquiries, Susi Air, an Indonesian airline established in 2004, can be reached though multiple communication channels. You can call them using +62 21 2968 8658 or send them an email through info@susiair.com . If you need detailed information and assistance, you can visit their official website which also contains the company’s contact information. In terms of postal communication, their address is Komp. MMTC Blok D2 Jl. Raya Sunter Jaya Sunter, Jakarta Utara 14350, Indonesia. Whichever question you may have in mind, including books or flight schedules, the Susi Air team is prepared to offer you the best kind of support throughout. Don’t hesitate to contact them through the channel you find most convenient; they are prepared for a seamless travel experience.
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Susi Air FAQs
Check in must be completed 30 minutes before the scheduled flight departure time. You can check in at the counter or online.,
The baggage allowance is 15 kg for economy class and 20kg for business class.,
You can reschedule your flight for free within 24 hours of the original booking.,
You can find the refund policy information in the Terms & Conditions on our website.,
Yes, changes can be made to your flights, subject to availability and the applicable fees.
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