srilankan-airlines customer care

Contact SriLankan Airlines Customer Service

Customer Care

Explore SriLankan Airlines web customer-care services

Get in touch with SriLankan Airlines on (+94) 11 230 7643 or email customer.care@srilankan.com . SriLankan Airlines flight details and bookings are available at www.srilankan.com, where you can also get in touch with them. SriLankan Airlines are located at No. 19, Sir Chittampalam A. Gardiner Mawatha, Colombo 02, Sri Lanka. Contact us today if you have any inquiries or support needs for your travel.

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SriLankan Airlines Flight Services

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SriLankan Airlines FAQs

You can bring up to 30kgs of baggage with you on Economy Class flights.,
Children between 2 to 11 years old can travel unaccompanied by a guardian and should have the Unaccompanied Minor (UM) service added to their ticket when booking.,
If you miss your flight, please contact the nearest SriLankan Airlines ticket office or Service Centre and explain the situation. They will advise you on the best way to proceed.,
You can bring medical equipment on board when necessary. Please notify the SriLankan Airlines ticketing staff before you check-in your medical device.,
It depends on the nation you are travelling to. Please check the visa requirements of the country you are travelling to before you book your ticket.