Explore Edelweiss Air web customer-care services
Edelweiss Air’s customer care can be reached through email by service@edelweissair.com or on the phone at +41 (0) 848 333 593 when in Switzerland or +41 (0) 44 582 0000 when outside Switzerland. Should you have any queries, an issue with booking, or need any help with other travel-related issues, the airline’s trained customer care will attend to your needs via email or phone within the shortest time possible.
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Edelweiss Air Flight Services
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Edelweiss Air FAQs
Edelweiss Air offers free cancellation up to 24 hours before the scheduled flight departure. Cancellation fees may apply depending on the rate selected.,
Yes, Edelweiss Air offers refunds depending on the fare selected and the fare rules applied to the ticket.,
Edelweiss Air accepts Visa, Mastercard, American Express, JCB, or UnionPay credit or debit cards.,
No, it is not mandatory to use My Edelweiss. However, it offers additional benefits, such as exclusive discounts and offers.,
All changes made to the ticket will be automatically reflected in the “My Edelweiss” account and in the booking confirmation sent via email.
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