Explore Cityjet web manage-booking services

Customers can manage their existing bookings with Cityjet through the online platform or get the help of the in-person customer services team. To use the online platform, the customer must go the Cityjet web page and sign into their account using the email address and booking reference number they used to book the tickets. From here, they can see all their flight details, make changes to their bookings, buy seats or meals, purchase tickets for other services, choose their payment options, and put a discount code on it . To interact with the Cityjet customer services team, the customer can use the helpline or the Cityjet online chat service . This service is more practical and can answer any questions and can help with one’s bookings. The customer can also go to the ticket offices available in the airport where tickets are issued for this airline to make bookings changes or, especially in this case, collect the bookings they made.
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Cityjet FAQs

Flight status indicates where a particular flight is when it is in the air. It may include departing, arriving, unplanned stops and delays.
We recommend checking in online for your flight at least two hours before departure to ensure that you have enough time to go through security and board your flight.
Yes, you can make changes to your booking, subject to availability and any applicable fees. Refunds are also available in certain circumstances, subject to any conditions associated with your flight.
Your baggage will be safe as Cityjet takes all the necessary steps to ensure that it is handled with care. All baggage is weighed, identified and monitored throughout the entire journey.
We recommend that you arrive at the airport at least two hours before your scheduled flight in order to avoid any unexpected delays.