AirAsia provides the web check in platform that helps passengers board their flights quickly and conveniently. The passengers are required to check in online at least 90 minutes for flights to be taken to and from its Malaysia, Indonesia, the Philippines, and Thailand, while the time is extended to two hours for other countries . For those passengers with baggage, they are required to complete the checking process at least 45 minutes before the time . Moreover, throughout the online check in process, passengers can add value to their journey. For example, passengers can purchase meals; choose their preferred seat and bulky baggage could arrive via queue jump to get them to the top of the line. Furthermore, passengers can either print their boarding pass or present it on a supported electronic device as they move through the security checkpoint to expedite the boarding process . Notably, passengers are advised to update their web browser, as out-of-date web browser may be affecting their browsing experience. All AirAsia passengers who have made their booking directly with AirAsia are eligible to use the web check in facility, regardless of the service level on board. For AirAsia India flights, passengers can also use the web check in platform . Passengers can also number their AirAsia PNR to access the current information about the status of their flight reservation.
