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Contact Air Flamenco Customer Service

Customer Care

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For customer service inquiries, please contact Air Flamenco via telephone at 866-359-3736 or by email at info@airflamenco.com. Our office address is Air Flamenco, P.O. Box 3983, San Juan, PR 00936-0983. Our operating hours are Monday through Friday from 9:00 am to 5:00 pm EST. We are closed on Saturday and Sunday for regular operations. Feel free to reach out during our operating hours for assistance with reservations, inquiries, or any other concerns.
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Air Flamenco FAQs

Air Flamenco provides its customers with comfortable seating, award-winning cabin service, and competitive fares on flights throughout the Caribbean and Latin America.,
Each passenger is allowed one carry-on bag, one personal item, and two checked bags up to a combined weight of 40 lbs (18 kg). Baggage that exceeds the allowances may result in additional fees.,
Air Flamenco accepts Visa, Mastercard, American Express, Discover, Diners Club International, and debit cards with a major credit card logo.,
Yes, Air Flamenco offers refunds and cancellations subject to certain restrictions. Contact customer service for more information.,
For flight-related inquiries, please contact Air Flamenco Customer Care at 1-800-FLAMENCO (352-6362) or customerservice@flamencoair.com.