Winair is a scheduled-only Caribbean airline focusing on flights between St. Maarten, St. Eustatius, Saba, and various other islands in the area . The offered services are limited to ticket sales, check-in and boarding facilities, baggage collection, handling, and ground transport. The booking is made through the official company website, allowing the customer to purchase a ticket in advance. Moreover, the company offers last-minute ticket purchase right at the airport before the flight. During the booking, the customer is required to specify their full name, contact information, flight destination, date preference, and payment detail information . It is important to note that the company has a fuel surcharge, and the other applicable taxes are included and must be paid. Customers are recommended to arrive at the airport on time to get through check-ins, even though it is possible to check in online. The customer is also free to cancel a booking at any time and request a full refund. The cancellation is possible via the company website, phone, or directly to the company office.