WinAir Domestic and Caribbean flights allow 2 checked bags per passenger. Bags should not weigh more than 23kgs each; economy passengers and infants are allowed 1 bag not exceeding 23kgs. For WinAir Europe, North America and South America flights, the maximum weight for checked baggage is 31.5kgs per piece, with a maximum of 2 pieces per passenger, with the exception of infants who may travel with only 1 bag.,
You can reach WinAir Customer service by calling our toll-free line at 1 (888) 622-3999. Customer service agents are available to assist you between 8am and 5pm, Monday to Friday and 9am to 5pm, Saturday and Sunday.,
WinAir accepts all major credit and debit cards, as well as PayPal, Skrill, and other alternative payment methods.,
You can request to change your flight booking online by visiting the Manage Trip section on the WinAir website or via the WinAir app. Alternatively, you can contact our Customer Service team with your request.,
No, you do not have to check-in online. However, we recommend checking-in online to avoid long queues and to save time at the airport.