Explore VietJet Air web customer-care services
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VietJet Air FAQs
Yes, there are some restrictions on the baggage allowance For domestic flights, passengers are allowed to carry one piece of carry-on baggage and one checked baggage with a maximum weight of 15 kg per bag. For international flights, the weight limit for checked baggage is 20 kg. For more information, please refer to VietJet’s baggage policy.
I have a question about my luggage allowance on a VietJet Air flight.
Yes, VietJet Air offers services and special arrangements for infants and children Passengers may register an infant or child in advance by filling in the appropriate fields when booking a flight through the website or through the VietJet Air call center. Please refer to the “Infant & Children” tab of the website for more information regarding these services.
VietJet Air accepts online payments through the website using credit cards, debit cards, and various online wallets Additionally, payments can be made at the payment counters in locations where VietJet Air has sales offices. Please refer to the “Payments” tab of the website for more information.
Yes, you can change the date of your flight Log in to the VietJet website or mobile app, select ‘My bookings’ and select the booking you would like to manage. Then click on ‘Change Flight Date’ and follow the instructions on the screen.
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