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There are several ways to contact Urumqi air company’s customer service. Contact InformationTelephone Number: +86 991 888 6868 Email: contact@urumqi-air.com Social Media: Urumqi Air is represented on such social media platforms: Facebook, Twitter, and Instagram.
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Urumqi Air FAQs

Urumqi Air offers online, mobile, self-service, kiosk, and counter check-in services.,
Urumqi Air allows passengers to carry one piece of carry-on baggage with a maximum dimension of 55x40x20 cm, and one personal item such as handbag, laptop, or an umbrella. The checked baggage allowance varies according to the route, class of travel and destination.,
Urumqi Air accepts payments through debit/credit cards, PayPal, Urumqi Air Miles, and other third-party payment options.,
Urumqi Air has implemented several safety measures such as sanitizing surfaces, providing disposable face masks, placards on social distancing, and distributing hand sanitizers at the check-in counters.,
Yes, you are required to present a negative COVID-19 test result to be able to board and travel with Urumqi Air flights.