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Contact Tigerair Customer Service

Customer Care

Explore Tigerair web customer-care services

Should you need help from Tigerair, you may contact them by phone at 1800 209 1415 or through email at feedback@tigerair.com. Their customer care is open Monday to Sunday, from 9 am to 9 pm (AEST/AEDT). Whether you have questions about booking your flights, journey dates and hours, or need our help in case of changes or cancellations, you should submit your message during their operating hours. They will be happy to assist you quickly and reliably using your preferred means of communication, remembering your travel comfort.
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Tigerair FAQs

Tigerair can be contacted on 13 15 00 (Australia) or 0800 24 54 27 (New Zealand).,
Tigerair customer service is available from 07
The booking confirmation and ticket number are included in the confirmation email. If you cant find this email, you can also find them in Manage Booking.,
Yes, you can cancel a booking, however, the refund value is based on the fare rules of the ticket purchased,
If your ticket is refundable, you must make a refund request via the Tigerair website within 24 hours of the initial booking.