Explore Surf Air web customer-care services
Our customer service is ready to help you 24/7 to answer any questions, book a charter flight, make a reservation or help with anything else you need. You can contact us by phone: 1-844-5-SURFAIR . By mail charter@surfair.com . Also on social networks.
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Surf Air FAQs
Travel Pass is Surf Airs subscription membership program that grants members access to Surf Airs all-you-can-fly monthly and annual membership plans.,
In addition to booking individual one-way or round-trip flights with Surf Air Travel Cards, members can also purchase Surf Air Travel Pass and reserve flight schedules in advance.,
Membership fees vary depending on the preferred membership plan or tier level, however, the basic membership plans cost $1,950 a month or $15,000 a year.,
Cancellations can be made at any time; however, a 24-hour notice is required for a full refund. Cancellations made within 24 hours of the scheduled flight time will incur a $100 cancellation fee.,
Surf Air members enjoy a host of benefits including priority boarding, complimentary Wi-Fi on board and free ground transportation in select cities. Members also receive exclusive discounts on select hotels, car rentals, events and more.
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