Manage Booking of Star Alliance

1.Booking: Using the “Book a Flight” feature on the Star Alliance website, the customer may make a booking. Alternatively, the customer can call or visit a local travel agent. 2. Up to 11 months before the date of departure can a customer be able to make a booking. Up to 24 hours before scheduled departure time, a booking can be changed or canceled .3. At the time of booking, the customer may be asked to provide a valid passport and any necessary visa documents. 4. The customer shall receive electronic or physical tickets for the booking .5. A customer may be able to earn points in their frequent flyer program based on the flights covered .6. Customers can manage their bookings online and can also make changes or cancellation as required . 7. The customer is entitled to two pieces of luggage, each not exceeding 32kg. Additional luggage incurs additional charges .8. Most Star Alliance booking services are non-refundable . However, some tickets can be refunded upon payment of a refund fee . 9. Scar Alliance takes the comfort and convenience of passengers with special needs seriously. Therefore, the Airline operator has special services for passengers with disabilities.