SpiceJet Travel Advisory
Delhi Fog Advisory
Similar to other airlines, SpiceJet has alerted passengers about potential delays caused by fog in Delhi. Travelers should verify flight schedules and plan accordingly. Increased Airfares: Due to high demand, airfares to Prayagraj have risen significantly. For instance, one-way fares from Bengaluru have increased by 89% to ₹11,158, and from Ahmedabad by 41% to ₹10,364. Travelers are advised to book flights well in advance to secure better rates.
Check-In and Boarding Procedures
- To ensure a smooth travel experience, SpiceJet has implemented the following procedures:
- Web Check-In:Passengers are encouraged to complete web check-in via SpiceJet's website or mobile app. Web check-in for domestic flights is available from the booking time until 60 minutes prior to departure. For international flights departing from India, it is available between 48 hours and 75 minutes prior to departure. A facilitation fee applies for assistance with check-in or re-issuance of boarding passes through Reservations.
- Airport Arrival: Passengers should arrive at the airport at least 2 hours prior to departure. Baggage drop closes 60 minutes before departure, and boarding gates close 20 minutes prior to departure. A green status on the Aarogya Setu app is mandatory for airport entry, with exceptions for children below 14 years of age.
In-Flight Services
- SpiceJet offers various in-flight services to enhance passenger comfort:
- Meals and Beverages: Passengers can pre-book meals, sandwiches, and beverages at discounted rates through SpiceJet's website or mobile app. The on-board menu also offers a variety of ready-to-eat products, munchies, and beverages for purchase during the flight.
Health and Safety Recommendations
- Passengers are advised to adhere to the following health and safety measures:
- Mask Usage: Always wear a mask and maintain social distancing throughout the journey.
- Hand Hygiene: Regularly sanitize hands and avoid touching surfaces as much as possible.
- Movement During Flight Limit movement within the aircraft cabin and avoid unnecessary visits to the lavatories.
Have Questions? We are here to Help!
SpiceJet FAQs
SpiceJet has recently introduced Ms. Pepper, an automated customer service accessible via WhatsApp. As a result, Spicjet has now become the first airline in India to provide check-in through WhatsApp.
If the transaction was done using cash, the reimbursement will only be processed via an online bank transfer. Tickets bought via traditional channels (such as travel agencies or online travel sites) that are later canceled will have their refunds handled within 24 to 48 business hours after the cancellation date.
If any of the following has happened to you as a passenger, you could be eligible for financial compensation: When a flight is more than three hours late to its destination. If SpiceJet notified you of the cancellation of your flight less than 14 days before your scheduled departure, you will be eligible for a full refund.
Web check-in is available beginning 48 hours prior to departure and continuing up to 3 hours before takeoff. Business travelers may check in online up to two hours before the flight departure.
You may contact them via the following numbers: +91 (0)124 4983410 or +91 (0)124 7101600. You can also send an email with your feedback, suggestions, or concerns at customerrelations@spicejet.com.
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