SpiceJet Latest News
In anticipation of the Maha Kumbh Mela 2025 in Prayagraj, SpiceJet has introduced special flight services to accommodate the expected influx of pilgrims.
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- Credit Rating Update: In early 2025, CARE assigned a 'BB-' rating with a stable outlook to SpiceJet, reflecting the airline's financial position and future prospects.
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SpiceJet FAQs
SpiceJet has recently introduced Ms. Pepper, an automated customer service accessible via WhatsApp. As a result, Spicjet has now become the first airline in India to provide check-in through WhatsApp.
If the transaction was done using cash, the reimbursement will only be processed via an online bank transfer. Tickets bought via traditional channels (such as travel agencies or online travel sites) that are later canceled will have their refunds handled within 24 to 48 business hours after the cancellation date.
If any of the following has happened to you as a passenger, you could be eligible for financial compensation: When a flight is more than three hours late to its destination. If SpiceJet notified you of the cancellation of your flight less than 14 days before your scheduled departure, you will be eligible for a full refund.
Web check-in is available beginning 48 hours prior to departure and continuing up to 3 hours before takeoff. Business travelers may check in online up to two hours before the flight departure.
You may contact them via the following numbers: +91 (0)124 4983410 or +91 (0)124 7101600. You can also send an email with your feedback, suggestions, or concerns at customerrelations@spicejet.com.
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