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SATENA – Servicios Aéreos Nacionales, S.A. is the Colombian airline headquartered at El Dorado International Airport in Bogotá. Reach their customer support team at 800-772-8362 or by email at callcenter@satena.com for any questions or assistance. For more on their offerings, schedules and bookings, browse their official website at https://www.satena.com/en/home/. Dedicated to providing dependable and efficient air travel within Colombia and beyond, SATENA aims to ensure a comfortable and secure journey for every passenger. Travelers can count on the airline to get them safely to their destination on time, with friendly staff tending to their needs along the way. Whether flying domestically or abroad, passengers know they can relax and enjoy theviews from above, confident that SATENA has their safe passage covered from takeoff to touchdown.

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SATENA FAQs

The SATENA customer service phone number is 1-800- 409-3348,
The SATENA customer service business hours are Monday-Friday 9am to 6pm EST,
The check-in times for SATENA vary by airline and airport, but typically start 90 minutes prior to scheduled departure.,
SATENAs standard baggage policy includes 1 carry-on and 1 checked bag at no additional cost (restrictions may vary by airline). Additional items, oversize and overweight items may be subject to additional fees.,
Yes, SATENA offers partner Airport Lounges for premium passengers. Access is determined by the flight and/or fare class booked. Please check with your airline for specific details.