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Contact Samoa Airways Customer Service

Customer Care

Explore Samoa Airways web customer-care services

Thank you for the contact information to Samoa Airways. I would like to remind the following contact details for asking a question or a need in assistance from their customer support: Customer service hotline: +685 22318 Email: customercare@samoaair.com. Address: Faleolo International Airport, Apia, Samoa. These contacts may be used, if necessary to forward any question, concern, or inquiry for any clarification regarding the flight or reservations or other related issues.
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Samoa Airways FAQs

The carry-on baggage must not exceed 55x40x20 centimeters in size and a maximum of 10 kilograms in weight. Each passenger is allowed up to two pieces of carry-on luggage.,
The check-in process begins at the airport two hours prior to departure. When you get to the counter, a Samoa Airways ticketing agent will provide you with a boarding pass and check your baggage.,
Yes, Samoa Airways offers complimentary meals on all flights. Food options vary depending on the country and meals include organic and vegetarian options.,
You can find the latest travel advice on our website - simply navigate to the Travel Advice tab and click on the appropriate link. The travel advice is constantly updated to ensure that you have the most up-to-date information.,
You can submit a complaint regarding lost or damaged baggage on our website. Simply head to the ‘Lost and Damaged Baggage page and follow the instructions on how to submit a claim.