Precision Air is a regional African airline specializing in scheduled and charter services. The online booking system of the airline makes it possible for the company’s customers to make online reservations and manage their bookings in a more comfortable and convenient way. Customers select the type of flight they want to take and choose their destination and the date of their flight. They also have the opportunity to book additional services, such as accommodation in a hotel or car rental services. After booking, customers can access the bookings and make the necessary changes. Moreover, they can check in online, view the flight status and availability, select seats and meals, and purchase additional add-ons like travel insurance. Customers have the chance to view their flights’ history and print an itinerary . In addition, to ensure the safety of flight attendees, Precision Air also offers 24/7 assistance for people who have booking problems or in case of flight delays or cancellations.