pelita-air customer care

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Customer Care

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Wondering what the Pelita Air call center is like? Here is an overview. The call center Pelita Air stands prepared to lend a helping hand whenever needed to provide information or manage bookings, schedules, and other necessary details regarding journeys aboard their carriers. Representatives at Pelita Airways can be contacted via phone or email to address any issues or inquiries. Their straightforward contact information of +60 3 8777 8888 and customercare@pelitaair.com.my demonstrates the airline's commitment to open communication and serving customers helpfully. AirAsia Berhad's low-cost carrier terminal at Jalan KLIA S3, 64000 KLIA, Sepang, Selangor Darul Ehsan, Malaysia, aims to efficiently assist travelers through its spacious facilities while preserving a hospitable environment for flyers.

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Pelita Air FAQs

Pelita Air has a range of policies to ensure that the customer service we offer is as efficient and friendly as possible. We are committed to handling customer complaints quickly and relatively, and in accordance with all applicable laws and regulations. We provide a transparent and fair process for customers to have their complaints heard and resolved.,
If you are unhappy with any aspect of your Pelita Air experience, we have a process for formally lodging a complaint. You can contact us via email, telephone, or letter. Our customer service team will work with you to understand the nature of the complaint and investigate it thoroughly. If any action needs to be taken, the customer service team will provide further guidance.,
You can contact Pelita Air customer services by email at enquiries@pelitaair.com, by telephone on +44 883 123 4567, or by letter to Pelita Air, 12th Floor, Building 4, 21 Victoria Street, London, N1 9AY.,
Payment can be made to Pelita Air by debit card, credit card, bank transfer, and PayPal. All payments must be paid in full when due and must be made in the currency of the invoice. Late payments will be subject to a late payment fee.,
Once we have received a complaint from you, our customer service team will investigate it and endeavour to resolve it as soon as possible. Generally, our team will aim to resolve it within 2-3 working days, however, this can vary depending on the complexity of the complaint.