Explore Loong Air web baggage-allowance services
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Loong Air FAQs
For Economy Class, each passenger is allowed one carry-on bag and one checked bag, with a maximum weight of 10 kg for each piece. For Business Class, each passenger is allowed two carry-on bags and two checked bags, with a maximum weight of 32 kg for each piece.
Items such as explosives, firearms, flammable items, and other dangerous goods are not permitted in your checked baggage.
If a checked baggage arrives more than 12 hours after the arrival of the flight, Loong Air may be liable for certain inconveniences and expenses incurred due to the delay. Please contact Loong Air directly for further information.
Loong Air passengers may have to pay a fee for checked baggage depending on their ticket type. Please refer to Loong Air’s website for more information on fees and charges.
If your baggage is damaged upon arrival, please report it to the nearest Loong Air Customer Service Center. Loong Air will reimburse any reasonable costs associated with the repair of the baggage.
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