Kenya Airways allows customers to manage their booking through the following ways: Online: Customers can manage their bookings online by accessing the Kenya airways website on www.kenya-airways.com . The customer can click on the “Manage Booking” button on the homepage and fill in their details to track their booking. Customers can view and change their flight details, change seat preference, availability and flight time, rebook and cancel flights and select additional services. Phone: Alternatively, the customer can call their local Kenya Airways office through the “Contact Us” section on the website and speak with a customer care representative. The representative can assist in managing the flight booking by “changing seat preference to flight times rebooking and cancellations” .