Explore Kenya Airways web manage-booking services

Kenya Airways allows customers to manage their booking through the following ways: Online: Customers can manage their bookings online by accessing the Kenya airways website on www.kenya-airways.com . The customer can click on the “Manage Booking” button on the homepage and fill in their details to track their booking. Customers can view and change their flight details, change seat preference, availability and flight time, rebook and cancel flights and select additional services. Phone: Alternatively, the customer can call their local Kenya Airways office through the “Contact Us” section on the website and speak with a customer care representative. The representative can assist in managing the flight booking by “changing seat preference to flight times rebooking and cancellations” .

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Kenya Airways FAQs

KQ Manage Booking allows customers to manage their flight and additional services such as select or change flight, date and time and even book an additional service through Manage Booking.
Manage Booking allows customers to manage their flight and additional services such as select or change flight, passenger detail or meals, select or change seats, book an additional service or buy extra baggage or travel insurance through Manage Booking and before starting journey.
To manage your flights, you need to enter your Booking Reference Number and Passengers Last Name and click on Manage Booking button.
You will get required contact information such as Telephone, Email, Airport Office, Emergency Contact and Credit/Debit Card related details through Manage Booking.
If you have any issue regarding Manage Booking, please contact our customer service department for assistance.