Explore Jetstar Airlines web manage-booking services
Jetstar offers a variety of online services for managing your flight booking.
1. Search and book flights: You can easily search and book flights with the Jetstar website or mobile app. You can compare flights, view timetables and select your preferred seat.
2. View your booking: Once you have made a booking, you can view the details of the flight, such as the flight number, departure and arrival times, cabin class, fare type and more.
3. Make changes to your booking: You can make changes to your existing booking by adding or removing passengers, updating your personal details, changing seats, adding extras, and more.
4. Check-in: You can check-in online to save time at the airport. You can also print or send an e-ticket for your flight.
5. Manage Payment: You can manage and pay for your booking using a variety of payment methods, such as debit or credit cards, PayPal, and more.
6. Print boarding pass: You can print your boarding pass online at any time before your departure. You can also scan your mobile boarding pass at the airport or show it to the Jetstar staff.
7. Customer service support: Jetstar provides 24/7 customer service via phone, email and chat.
Have Questions? We are here to Help!
Jetstar Airlines FAQs
You may manage your Jetstar booking online by going to jetstarcom. To make changes or view your itinerary, simply click the ‘Manage’ tab and enter your flight details.
Yes, you can make any changes to your flight details before your trip You can make changes online under the ‘Manage’ tab on the Jetstar website or through your My Jetstar account. Alternatively, you can contact Jetstar customer service.
Yes, depending on the changes being made For example, if a passenger changes the date or time of their flight, a fee may be applicable. These fees can be found online under the ‘Manage’ tab.
It depends on the type of change If you make changes to your booking date or time more than 14 days before the scheduled flight date, you may eligible for a refund. However, if you make changes closer to the departure date, then usually there are no refunds.
No You can only manage your own booking through the ‘Manage’ tab on the Jetstar website. If you need to make any changes to your companion's booking, they will need to contact Jetstar customer service directly.
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