Explore Icelandair web customer-care services
For any Icelandair assistance, call USA and Canada on +1 866 766 2993 or internationally via +354 50 50 100. It operates Monday to Friday from 8 am to 7 pm EST. Alternatively, send an email to icelandair@icelandair.is. To learn more or receive their support, visit www.icelandair.com/support. In case of any questions in your flights with Icelandair, do contact them.
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Icelandair FAQs
Icelandair allows one carry-on bag plus one personal item per traveler. Your carry-on bag must not exceed 42 linear inches in overall dimensions and should fit in the overhead bin. Your personal item should be smaller than your carry-on bag and should fit under the seat in front of you. For checked bags, each passenger is allowed to check 1 bag for free with a maximum weight of 50 lbs. Additional bags can be checked for a fee.,
Icelandair does not accept pets onboard. Only service animals are allowed and will be accepted on a case-by-case basis.,
Yes, Icelandair offers a discount to children ages 12 and under who are traveling with an adult or guardian.,
Ticket purchases are non-refundable. If you need to change your flight, you can cancel it for a voucher for the amount of the original ticket and use it for future travel with Icelandair, either for yourself or for someone else.,
Yes, Icelandair offers travel insurance for your convenience. The insurance covers trip cancellations or interruptions and provides medical and accident protection. It can be purchased during the booking process.
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