Explore HK Express web manage-booking services
If you have made a flight booking through HK Express, your booking can be managed on the airline’s official website. The following can be found on the website: view tickets, make payments, choose a seat, order services such as add-ons, confirm a meal prior boarding, apply for a refund, and the flight’s schedule. You can also manage your flight information on the airline’s official mobile application.
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HK Express Flight Services
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HK Express FAQs
Passengers can manage their booking through the Manage Booking section of HK Express website. Log onto Manage Booking using the 6 character Booking Reference and the passengers last name. Once logged in, choose from the options of editing personal details, upgrading flight seats, selecting or changing meals, adding baggage allowance, adding a HK Express Club membership, and changing flight dates or times.,
The deadline for managing a booking typically depends on the option chosen. For example, changing flight times, dates, and route must be done 3 hours before departure time. If the trip has already started, managing your booking can only be done at the airport ticketing desk.,
If the booking cannot be managed with enough time, please contact HK Express Customer Service. Our Customer Service Team will be happy to assist with managing your booking.,
Passengers can change personal details, upgrade flights seats, select or change meals, add baggage allowance, add a HK Express Club membership, and change flight dates or times.,
A fee may apply for making changes to your booking, depending on the type of change made. Please refer to the website for more details and applicable fees.
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