Explore HK Express web customer-care services
If you need help or a need to address any specific question about your travel experience with HK Express. This can be achieved through the following means contacting their office line at +852 3916 3666 when opened from Monday to Friday for their regular operating hours from 9:00 AM – 6:00 PM, and email customerservice@hkexpress.com or social media FB and Twitter to send a message on they also alternatively you can send a postal inquiry through a message at service@hkexpress.com. These numerous contact opportunities enable passengers to receive help and assistance easily.
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HK Express Flight Services
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HK Express FAQs
HK Express works with their payment partners to process refunds as soon as possible. Most refunds will be completed within 3-5 weeks from the original date of purchase or the date of cancellation.,
HK Express is currently operating limited services to select destinations. Please check the flight status page of their website for details.,
Please contact HK Express Customer Care team at +852 3151 5000 (or +603 88433193 inside Malaysia) for assistance in changing your flight reservation.,
If your flight is cancelled or delayed, you will be offered a full refund or you may opt to rebook your flight to a later date. For further assistance, please contact HK Express Customer Care team.,
The health and safety of our passengers and our staff remains our top priority. All departures from HK Express are subject to stringent Covid-19 health and safety protocols.
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