Explore El Al web customer-care services
Phone Number: 1-800-223-6700 Hours: 24/7 Address: Israeli Aircraft Industries Ltd. 24 Ben Gurion Blvd., PO Box 809, 70100, Lod, Israel Email: Customer Care Inquiry Form at ELAL USA
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El Al Flight Services
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El Al FAQs
+972-3-797-4000,
Each passenger is allowed to check two pieces of baggage up to 32 kg per piece.,
Depending on the fare purchased the cancellation fee may vary. Customers can cancel tickets 30 minutes prior to departure and incur no penalty.,
Seats can be booked and purchased at the time of reservation or after the booking is completed, if there is still availability.,
Cats and dogs can be carried on most El Al flights with approval and depending on destination. The total combined weight of the animal and carrier must not exceed 8 kg.
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