Explore Druk Air web customer-care services
Should you need further clarification and assistance on your travel with us at Drukair, kindly get in touch. You can contact us through our telephone number +975-2-322109 or our email dept@drukair.com.bt . In addition to that, you can get more from our website; https://www.drukair.com.bt/en concerning all services and policy issues. All inquiries about baggage claim can be sent to +975-2-322850 . Our location is Paro International Airport, Paro, Bhutan. We serve the passengers willingly and ensure an unforgettable journey from the start to the end. Do not hesitate to contact us.
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Druk Air FAQs
The applicable charges for excess baggage are as follows
Customers may change or cancel an existing flight booking via Drukairs online booking channels (Drukairs website and Drukairs app). Full details of the applicable cancellation & change fees are available on Drukairs website.,
Passengers travelling internationally will need to present a valid passport, with the exception of infants who will require a Birth Certificate.,
All passengers will need to check in at least two hours prior to flight departure for all international flights, and one hour prior to flight departure for all domestic flights. This may vary depending on the country you are travelling to and from.,
For Economy Class passengers, the maximum permitted cabin baggage is 7kg when travelling to and from most destinations. Flights to and from some destinations may have a lower allowance. It is advised that you check with your travel agent or Druk Airs website for up-to-date cabin baggage allowance.
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