Explore China Southern Airlines web manage-booking services
There are several options in which airlines users can access customer—self-service: 1. Manage BookingsCustomers can manage their bookings online from the airline official website or mobile app. 2. Flight StatusDuring booking, a customer can obtain the flight status of his or her forthcoming flight by entering the flight number and/or departure and destination airport. 3. Forgot PasswordThe Forgot Password option is available to customers who do not have access to online booking because they have forgotten their password, which is also available in the airline website or mobile app. 4. Change ReservationsCustomers log into the airline’s websites or reservation portals and change their flight tickets and make other changes to their reservations. 5. Cancel BookingCustomers visit the company website to cancel their booking or write a direct letter to the company secretary. 6. Add OptionsCustomers can also add other special options to their online bookings if they want something included, such as special meals types, seat selection, baggage allowance, and insurance covers among others from the website and mobile applications of the airline.
