Telephone: you can contact the British Airways customer care team on their general enquiries number: +44 0 344 493 0787 , or check the British Airways contact page on their website for phone numbers of different countries. Live chatOnline: British airways also offer live chat on their website, which is available 24/7 . * Social media: you can also reach out to the British Airways customer care team through their Twitter and Facebook pages. * Email: you can as well email the customer care team on the contact form provided on their website. When contacting British Airways customer care, it is essential to give the booking reference number you were given while checking in, as well as any other relevant information. The customer care agent should be able to assist you to have your issue resolved as soon as possible.