The company’s customer service center functions 24 hours as well as a 24-hour emergency line. The contacts of Customer Service Center are as follows: Phone: +351 808 202 020 Fax: (+351) 980 436 518 E-mail: sac@azoresairlines.pt Mailing address: s.a.c. Azores Airlines Av. Infante Dom Henrique B.P. 4 8501-750 Ponta DelgadaAzores, Portugal Contact the Azores Airlines in the case of an emergency through the following details: Phone: (+351) 211 850 840 Fax: (+351) 980 436 518 E-mail: SOC@azoresairlines.pt