Explore Azerbaijan Airlines web customer-care services
Azerbaijan Airlines provides customer support through a telephone line and email. You can reach them on the telephone through the +994 12 598 8900 for inquiries or service@azal.az for status updates or any other customer service requirements. Should you have questions on bookings or require help with bookings and general inquiries? Use the dedicated Azerbaijan Airlines customer care and get assistance easily and quickly.
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Azerbaijan Airlines Flight Services
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Azerbaijan Airlines FAQs
Contact a member of the crew, who will assess the situation and advise you of the best course of action taking into account your medical requirements.,
Yes, meals can be pre-booked and must be requested at least 72hours prior to departure. Please contact your local Azerbaijan Airlines office or your Travel Agent.,
Yes, checked baggage is charged, depending on the ticket and route. Please refer to the Baggage Allowance and Fees chart for more information.,
No, Wi-Fi service is not currently available on board Azerbaijan Airlines flights.,
You can check in a maximum of two pieces of baggage. Each piece of baggage should not exceed 32 kg in Economy and 50 kg in Business Class.
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