undefined baggage allowance

Contact Avianca Ecuador Customer Service

Customer Care

Explore Avianca Ecuador web customer-care services

If you have inquiries regarding Avianca Ecuador services, contact them through a phone call on 1-800-284-2622. Their customer care team is available from Monday to Friday between 8:00 am and 8:00 pm and Saturday to Sunday from 9:00 am to 7:00 pm. You can also contact them via email, customercare@aviancaecuador.com or via traditional mail: Avianca Ecuador Aviación Ejecutiva, Edificio Jorge Castillo Av. De Las Avemigas 2 N33-50 y Fco De Orellana, Oficina 315 Quito, Ecuador. Whether you have questions regarding bookings, flight, or other concerns, feel free to contact Avianca Ecuador’s customer care during their operational time.
Have Questions? We are here to Help!

Avianca Ecuador FAQs

Avianca Ecuador accepts payment through Visa, MasterCard, American Express, Union Pay, PayPal, Apple Pay, and other local payment methods for domestic and international flights.,
The maximum weight for checked baggage is 32 kg for domestic flights and 20 kg for international. The maximum size allowed is 158cm (height + width + depth).,
Yes, you should check-in online before flying with Avianca Ecuador. You can do this up to 24 hours prior to your flight departure.,
Yes, Avianca Ecuador offers discounts on domestic flights for passengers over 65 and students.,
You can find the contact details of Avianca Ecuador customer care on the company website or through the app.