Arajet offers customer care to passengers through various methods. Firstly, the customer service team can be reached by phone or email. The phone number for customer service is always on and operates on a 24 hours basis. The representatives are always on standby whenever passengers have any issues or inquiries. Arajet also has a website where they have information about their services, policies, and even promotions. It also has different social media platforms like Facebook and Instagram, where passengers can engage with the company and always get notifications on any offers or promotions.