alaska-airlines customer care

Contact Alaska Airlines Customer Service

Customer Care

Explore Alaska Airlines web customer-care services

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Alaska Airlines Flight Services

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Alaska Airlines FAQs

You can contact Alaska Airlines' customer care representatives 24 hours a day by calling 1-800-252-7522 (United States and Canada). You can also contact them via their email or live chat services.
If you need to change your flight itinerary, there may be a rebooking fee depending on the fare purchased. It is best to check with customer care staff for the details of your specific ticket before making any changes.
Alaska Airlines allows one checked bag for free for each ticketed passenger. Additional checked baggage, overweight and/or oversized items may incur additional fees. For more details you can visit their baggage policies page at alaskaair.com.
You can check the status of your flight using the Flight Status page on alaskaair.com. You will need your flight number and date of travel.
Alaska Airlines currently has two boarding procedures, one for families with children and one for all passengers. You can find detailed information on their boarding process on their website.