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Air Urga is a Ukrainian low-cost airline established in 2016 and based in Kiev. Air Urga is a Ukrainian airline providing regular flights within Ukraine and international flights to the Balkans, Egypt, the United Arab Emirates, and more. Customer Care Contact: Toll-free Hotline: 0 800 508 860 9am-9pm (Utc) E-mail: info@airurga.com Website: www.airurga.com Facebook Messenger: facebook.com/airurga Official Chatbot: www.airurga.com/bot Address: 28a Antonovycha Str., Bld. 34, Off. 507, KYIV, 04073, Ukraine
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Air Urga FAQs

Air Urga Customer Care provides information on ticket booking, flight information, ticket validity, flight schedules, and other related services.,
If you cancel your flight within 24 hours of purchase, you will be eligible for a full refund, minus any applicable taxes and fees. If you cancel your flight after 24 hours of purchase, you may be charged a cancellation fee.,
If you cancel your flight within 24 hours of booking, you will be eligible for a full refund, minus any applicable taxes and fees. If you cancel outside of 24 hours, you may be subject to a cancellation fee depending on the fare rules at the time of booking.,
You can contact Air Urga Customer Care at +1-888-800-2230, or by email at support@airurga.com.,
All passengers are required to present a valid government-issued ID (e.g. passport, drivers license, etc.), and a printed or digital copy of their ticket at the time of boarding.