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Customer Care

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Africa World Airlines is an international airline. The headquarters are located in Accra, Ghana. The company offers scheduled passenger and special charter, and freight service to over 15 major cities in West Africa . Consumer support services are provided in a variety of ways. This service handles various functions involving lost baggage, customer reservations and ticket purchase, as well as helping passengers with other specifics of their trips. Passengers can make inquiries over the phone, through email, filling an online contact form, and through social media.
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Africa World Airlines FAQs

You are allowed to make changes or cancel your flight for a fee up to 24 hours prior to departure. Any changes or cancellations made within 24 hours prior to departure are ineligible for refund.
We accept major credit and debit cards, and PayPal for booking flights online or directly through Africa World Airlines.
Africa World Airlines currently flies to 20 countries across the continent of Africa, including Nigeria, Ghana, Sudan, Ethiopia, and more.
Yes, Africa World Airlines offers a frequent flyer program called Africa Miles which allows customers to earn points for every dollar they spend on flights.
You must check-in at least two hours before your scheduled flight and your baggage must fit the airlines permitted size and weight requirements.