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Contact Aerovias Customer Service

Customer Care

Explore Aerovias web customer-care services

Aerovias airline is customer satisfaction oriented and has numerous support platforms. You can reach the customer care center 24 hours seven days a week via phone +1 800 208 5687. Alternatively, you can make inquiries through email info@aerovias.com. Aerovias has a live chat, which assists clients in real-time, and finally, those who may prefer the traditional way can send mail to PO Box 636, Caracas, Venezuela. Aerovias airline will always support customers in any way to enhance their travel experience.
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Aerovias FAQs

Check-in at Aerovias starts 60 minutes before departure for domestic flights and 90 minutes before departure for international flights. Customers must present a valid ID to complete check-in.,
Aerovias allows one carry-on bag and one personal item per passenger. Checked bags must not exceed 50 lbs. Any oversized/overweight bag will be subject to additional fees.,
Aerovias allows one carry-on bag and one personal item per passenger, and the carry-on bag must not exceed 22” x 14” x 9” (including handles and wheels). Weight restrictions for carry-on bags are not applicable.,
Check-in at Aerovias starts 60 minutes before departure for domestic flights and 90 minutes before departure for international flights.,
Aerovias does offer discounted fares for students and other special offers and promotions. Please contact our customer service team for more information.