Explore Aerolíneas Estelar web customer-care services
Aerolíneas Estelar, a regional carrier headquartered in the Dominican Republic, operates scheduled flights between airports located across the island nation as well as destinations in Haiti and Cuba. Regarding customer service, the airline can be contacted via email at info@aerolineasestelar.com or by phone at 1-809-599-0090, with representatives available around the clock every day of the week to assist travelers with tickets, reservations, or other matters pertaining to the carrier's services. For more complex questions or intricate issues that transcend the normal scope of customer care, extended dialogues with the airline's specialist agents may be necessary to obtain comprehensive clarification or find mutually agreeable resolutions.
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Aerolíneas Estelar FAQs
Aerolíneas Estelar has a strict 24-hour cancellation policy. Passengers must cancel their flight at least 24 hours before departure to qualify for a full refund.,
Every passenger is allowed two items of checked luggage with a maximum combined weight of 25kg. There is a fee for any extra baggage.,
Pets are permitted on Aerolíneas Estelar flights as accompanying luggage. You must inform the airline of any pets traveling with you when you purchase your ticket.,
Passengers must check in at least one hour prior to departure. Online check-in is available as well as airport check-in counters at the departure airport.,
Passengers are allowed to bring their own personal entertainment device to use during the flight. Earphones must be used at all times and video content must not disturb other passengers.
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