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Contact Vancouver Island Air Customer Service

Customer Care

Explore Vancouver Island Air web customer-care services

To speak directly to a customer service representative of Vancouver Island Air, call them on 1-800-665-0212 , or write an email to info@vancouverislandair.com . For inquiries done within the office hours of 8 am to 8 pm from Monday to Friday and 9 am to 5 pm on Saturday, do the same through using its office address Vancouver Island Air, 100-1836 Bowser Ave , Nanaimo BC V9S 4H3 Canada.
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Vancouver Island Air FAQs

Airfare includes taxes, fees, applicable optional services, and carrier-imposed surcharges,
You can make changes or cancel your booking online. Refer to our Conditions of Carriage for more information.,
A direct flight is a flight with no stopovers, whereas an indirect flight contains at least one stopover somewhere in the itinerary.,
Baggage fees depend on the route and booking class. Please refer to our fares page for more detailed information.,
Airport transfers and parking are not included in the fare, unless explicitly stated in the fare rules.