turkish-airlines customer care

Contact Turkish Airlines Customer Service

Customer Care

Explore Turkish Airlines web customer-care services

For the USA Turkish Airlines customer service, dial them on +1-212-791-9040 or send an email through contact@thy.com . Additionally, Turkish Airlines agents are also accessible if you log onto www.turkishairlines.com/en-us/contact-us/ . For further contact and additional information on its services and policies, usethe corporate website: www.turkishairlines.com/en-int/ . Turkish Airlines responds to their customers inquiries, bookings, and any other forms of assistance through the above contact channels.

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Turkish Airlines Flight Services

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Turkish Airlines FAQs

If you need assistance with an animal during your journey, you should contact the airline's Pet Assistance Team at +90 212 463 63 63 between 8am-8pm IST.
You can make changes to your booking online or through the Turkish Airlines wheelchair accessible app. You can also contact the airline's Customer Service Center at +90 444 0 849.
If your flight has been canceled, you will be offered an alternate flight or a refund. If you choose to receive a refund, you will need to contact the airline's Refunds Center at +90 212 444 08 49.
If you have a complaint about your flight experience, you should contact the Customer Relations Team at feedback@thy.com or call +90 212 465 24 24.
You can check the status of your flight by entering the flight number into the Flight Info tab on the Turkish Airlines website. You can also use the airline's mobile app to check the status of your flight.