Explore Tunisair web customer-care services

Tunisair is committed to ensuring excellent customer support by operating a 24-hour service to assist travelers with their inquiries and travel requirements. Clients looking for instant assistance can always reach Tunisair’s representatives through a call, email, or social media post. Clients may also call the central customer service number as per the airline’s service using +216 71 961 500. The call center number operates from 9:00 AM to 6:00 PM from Monday to Saturday ensuring clients can communicate with representatives at their convenience. Customers can also email their questions, concerns, or feedback to callcenter@tunisair.com and the company’s team will provide them with timely responses. The company is also active on social media including Facebook and Twitter, with travelers able to get frequent updates and communicate via the company’s Facebook page or Twitter handle . Clients’ engagements in the above listed platforms may involve bookings assistance communication or general inquiries, all of which will guarantee a responsive and smooth client experience.
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Tunisair FAQs

Reservations can be made online at www.tunisair.aero, by calling our Customer Service Center or through a travel agency.
Tunis Air allows passengers to check up to 2 pieces of baggage and/or hand baggage, each weighing up to 32 kgs. Current baggage allowances vary for International and Domestic flights; details can be found on the website.
Passengers may check-in online or at the airport. Online check-ins are available from 24 hours to 2 hours before departure.
Yes, Tunis Air provides meals depending on the flight time, duration, and destination. Details can be found on the website.
Yes, Wi-Fi is available on Tunis Air flights. Further details can be found on the website.