Contact TransNusa Customer Service

Have you ever been in a situation when you required assistance, or just had some questions about your flight, but felt left in the dark of where to turn? In today’s world, when the time is of the essence, and the right support can determine the quality of your trip, accessible and prompt customer service can play an integral role. We, at Trans Nusa, understand the paramount nature of this distinctive aspect and focus our efforts into utilizing all available resources to provide our customers with the most convenient methods to contact us, and to obtain the deserving support. Whether you feel more comfortable with a phone in your hand, and voice advice from the union representative or the written reassurance of official support, our customer service team is always here for you. Just dial +62 – 21 7917 8341 and consult one of our Transnusa customer service to get the answers to any questions or concerns you may have. For those who prefer written communication, you can reach us at our email: customerservice@transnusa.net and one of our associates will get in touch with you promptly and will ensure your convenience and satisfaction. But that is not all, as we, in Trans Nusa, strive to push further, to ensure our clients’ satisfaction. For this reason, we made our informative website www.transnusa.net a center for all information and descriptions about our services and operations. You can visit us in person at Jl. Tol Pelabuhan Ratu Blok D2 No.1, Kab. Cianjur, Jawa Barat, Indonesia, 42156, and the transnusa customer service team will be more than happy to assist you with any concern you might have. We, in Trans Nusa, believe that our top priority is the satisfaction of our customers, and we are convinced that because of that, providing our customers with unparalleled quality and quantity of support is not a responsibility, but a true passion. If you have any issues with flight books or reservations, just reach out, and we will guide you through it with utmost professionalism and understanding. Please, do not assume you are alone in any instance you require help, and count on us to support you in every possible to make your journey with Trans Nusa unforgettable.