Explore Sun Air (Sudan) web customer-care services
Sun Air { Sudan} has provided a telephone customer care and email customer care. Telephone Customer Care: Sun Air { Sudan} customers can, therefore, reach out customer service through +249 124 11 80 22 from any country. Email Customer Care: The customers can also reach out to Sun. Air { Sudan} customer service through customer_care@sunairsudan.com. Emails are responded to in the next 24 hours.
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Sun Air (Sudan) FAQs
Sun Air (Sudan) allows each passenger to bring one piece of cabin baggage with a maximum weight of 7kg and size of 40cm x 25cm x 55cm. Any check-in luggage must not exceed the maximum combined weight of 32kg.
Payment can be made using most major credit and debit cards, Paypal, Visa and Mastercard. Cash payments can also be made at any of our ticket offices.
Please contact the Sun Air (Sudan) customer service team to request a refund. You will be required to provide your booking details and payment information.
The Sun Air (Sudan) customer service team can be reached via email at info@sunair.sd or by telephone on +249 (0) 11 843 72 00 from 8am - 8pm GMT+3.
Sun Air (Sudan) offers both Economy and Business Class seating. Economy Class passengers can choose between Standard and Maxi seats, while Business Class passengers enjoy exclusive access to leather recliners with extra legroom and spaciousness.
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