Explore StarFlyer web customer-care services
Contact StarFlyer customer care domestically at 0120-935-707 and internationally at +81-120-935-707. Send email inquiries to service@starflyer.jp. Finally, click on the airline’s website “Contact Us” page for inquiries and flight reservations and other service-related inquests. Whether you require just a bit of help with your bookings or have several queries, StarFlyer commits to assist you in providing quick and reliable customer support to have a comfortable flight.
Have Questions? We are here to Help!
StarFlyer FAQs
You can check-in for your flight either by visiting the airport counter or check-in for some flights online or through the StarFlyer app.,
Please provide your booking number or e-ticket number and a valid photo identification card for check-in.,
You are allowed to carry up to 7 kg of carry-on luggage and 7 kg of checked-in luggage for domestic flights and up to 15 kg for international flights.,
Yes, you can choose your seat in advance. Seat selection is subject to availability and an additional fee may apply.,
We accept most debit cards, credit cards, bank transfer and online payment providers.
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