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Contact Sriwijaya Air Customer Service

Customer Care

Explore Sriwijaya Air web customer-care services

or any other comprehensive help with Sriwijaya Air, call the call center at +62 21 3161750, or contact sriwijayaair@sriwijayaair.co.id. For flight details or booking, find Sriwijaya Air online at www.sriwijayaair.co.id. For any particular help or queries, you may contact Sriwijaya Contact Center on +62 21 29279300 or mail at their office on Jalan Perintis Kemerdekaan No.50, Medan 20235, Indonesia.
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Sriwijaya Air FAQs

Sriwijaya Air accepts payment by Visa, MasterCard, American Express, JCB and Bank Transfer.,
Baggage information can be found in the Fare products page.,
Refunds are subject to fare conditions and availability. For more information you can contact the Sriwijaya Air customer service team.,
Sriwijaya Air offers additional Travel Insurance & Assistance services for every ticket. Please contact the Sriwijaya Air customer service team for more information.,
Sriwijaya Air offers exclusive airport lounges at select locations. Please contact the Sriwijaya Air customer service team for details.