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Customer Care

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Nordwind Airlines is a Russian airline headquartered in Moscow.To contact the Nordwind Airlines customer service team, you can call +7 (495) 787-9888, email info@nordwindairlines.ru, or use the online contact form on their website. The customer service team is available Monday to Friday from 9:00am to 5:00pm Moscow Time. You can also find additional assistance through social media platforms such as Facebook and Twitter.

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Nordwind Airlines Flight Services

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Nordwind Airlines FAQs

Ticket refounds depend on the ticket type. For more information, please contact the Nordwind Airlines Customer Care.,
Passengers from 2 years of age are accepted. Children aged 5 and under must always be supervised.,
Check-in for international flight begins three hours prior to departure, and check-in for domestic flights begins 2 hours before departure.,
The baggage allowance for Economy Class is one piece with a maximum weight of 23kg. For more details, please refer to the Nordwind Airlines website.,
Yes, Nordwind Airlines allows pets on certified flights. Fees and paperwork apply, please contact Nordwind Airlines Customer Care for more details.