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Contact New Japan Aviation Customer Service

Customer Care

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New Japan Aviation is contacted according to the coordinates: Telephone -0120 805-450. Hours of client support are from 9 am to 9 pm, every days Monday-Sunday. The time is to be proceeded to the GMT+9 Japan Standard Time. It is approached by website: https://www.newjapanaviation.com/en/ . For correspondence: info@newjapanaviation.com. Do not forget to connect us by mentioned contacts to get the necessary data or booking information. At the same time we offer our clients to visit our official separate source.
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New Japan Aviation FAQs

The baggage allowance varies depending on your fare category and route. Please refer to the Baggage Allowance Information page on the New Japan Aviation website.
Children aged 5-12 years must travel as an unaccompanied minor. Please contact your local Reservation Office for more information.
Cancellations and changes to flight bookings can be made through the Manage my booking section on our website. A fee may be applicable depending on your fare rules.
For real-time flight information, please check the Flight status section on the New Japan Aviation website.
Yes, the checked baggage weight limit is dependent on your fare type and route. Please refer to the Baggage Allowance Information page on the New Japan Aviation website.