The Malawi Airlines customer care center website also offers a whole set of services. Firstly, clients can use 24/7 online chat or receive support via phone and email. Additionally, there is an opportunity to access a wide range of special offers and travel consultancy for clients embarking on their trips. Moreover, there is a variety of tools and advantages to help customers along the way. The airline also has a comprehensive section of Frequently Asked Questions and provides detailed information about changing and refunding tickets, as well as information about check-in and airport requirements, baggage and pets, travel insurance and more. Also, customers can become members of the Island Club loyalty program, which offers numerous special deals, discounts, and rewards for returning loyal clients.