Kulula offers a convenient online system for customers to manage their booking information online. Customers can log in to their account to view or modify their information, view past bookings, and purchase extra services such as meals, seat upgrades, and seat selection. In addition, customers can cancel their booking and receive a full refund, change their flight date or time, add or remove passengers, and purchase additional baggage. Additionally, customers can use the Kulula mobile app to manage their booking information, check-in for flights, and keep up to date on promotions and special offers.