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Customer Care

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King Island Airlines has been serving as the main carrier to and from King Island since its founding, flying to an array of destinations across Australia. Patrons of the regional airline can book flights to the major cities of Melbourne and Adelaide from their home base at the King Island Airport, in addition to smaller island airports nearby. Travelers seeking assistance with reservations, flight schedules, loyalty programs or other queries will find the customer service representatives highly knowledgeable and always ready to help via phone, website or 24/7 call center. Whether browsing travel options on their online portal or chatting with an agent, KIA strives to make the booking process smooth and stress-free for clients. Flight itineraries range from short hops between the islands off Tasmania’s coast to lengthy hauls crossing the southern expanse of the continent from King Island’s remote shores.
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King Island Airlines FAQs

King Island Airlines reserves the right to cancel a flight in case of foreseeable adverse weather conditions or technical issues. We will provide you with options, such as re-booking or a full refund of your ticket.,
You can check the status of your flight by visiting the Flight Status page on the King Island Airlines website.,
Yes, all passengers will need to present a valid form of identification such as a passport or drivers license before boarding.,
The normal baggage allowance on our flights is 2 pieces of checked baggage weighing no more than 32kgs in total. Any additional baggage may be subject to an additional charge.,
We offer a selection of snacks and beverages for purchase on board our flights. This includes, sandwiches, fruit salads, pastries, juices, tea, and coffee.